FAQ
Frequently asked questions about Interna, the API, and common integration patterns.
General
What is Interna?
Interna is a developer platform for identity, access control, and organizational data management. It provides APIs and SDKs for authentication, user management, and permissions.
Is there a free tier?
Yes. The free plan includes 1,000 monthly active users, 60 requests/minute, and access to all core API endpoints.
Technical
Which authentication methods are supported?
API keys for server-to-server communication, bearer tokens for user sessions, and SAML 2.0 / OIDC for enterprise SSO.
How do I handle webhook retries?
Interna retries failed webhook deliveries up to 5 times with exponential backoff. Your endpoint should return a 2xx status within 30 seconds. After all retries are exhausted, the event is logged for manual replay.